CAPABILITIES
Everything CrownCore does, line by line.
197 capabilities, laid out the way ERP requirements are usually written, so you can check yours against them one at a time. Each line says whether it has been tested end to end on CrownCore, comes from the platform it is built on, or needs your own account with a provider.
Download the full list as a spreadsheet checklist Mark what you need, and send it back to us with your enquiry. Which parts come in Shop, Business and Enterprise, and what each costs, is set out in CrownCore prices and packages.
197 capabilities in 18 areas
- Tested
- Run end to end on CrownCore, in its acceptance suites or browser tests.
- Platform
- Standard in the ERPNext and Frappe HR platform CrownCore is built on; set up and checked with you.
- Needs your account
- Built to the provider's published rules; goes live once your own account is connected.
Purchasing, procurement & imports
From a stores request to goods on the shelf, for local and imported buying.
- Supplier register with contacts, terms, currency and purchasing historyTested
- Purchase requests raised by hand or from a low-stock productTested
- Requests for quotation sent to several suppliersTested
- Supplier quotations compared side by side, then turned into a purchase orderTested
- Purchase orders with approval by amount, a waiting list, notices and send-backTested
- Supplier deposits and advance payments, with a default percentage per supplier or orderTested
- Outstanding purchase-order balancesTested
- Import shipments with supplier, route, carrier, clearing point and stagesTested
- Expected dates worked out from lead times per stage and routeTested
- Goods in transit, by shipment and stageTested
- Bills of Entry with duty, surtax and clearing, and VAT paid at customs to input taxTested
- Goods received notes against the order, with shortages recordedTested
- Supplier invoices and credit notesTested
- Supplier payments and reconciliationTested
- Buying in foreign currency, with the exchange rate recordedTested
- Supplier performance, three-way match and payment obligations reportsTested
Landed cost & stock valuation
The true cost of imported goods, not just the supplier's price.
- Supplier price, freight, duty, clearing, insurance and other costs recordedTested
- Costs allocated across received goods by quantity, value, weight or by handTested
- Final cost per unit, kilogram or packTested
- Stock value updated, and landed cost carried into gross profitTested
- Landed Cost Analysis reportTested
Products & inventory
One product register, in the units you buy, store and sell.
- Central product register with codes, descriptions, brands, groups and pricesTested
- Product specifications per group, such as type, size or grade, with required ones enforcedTested
- Units of measure and conversions, including kilograms and packs with fractionsTested
- Weight-based stock, with costs kept per kilogramTested
- Opening stock imported and agreed with the ledgerTested
- Stock receipts, issues, adjustments and countsTested
- Customer and supplier returnsTested
- Batches with expiry dates, turned on per productTested
- Serial numbers, asked for at the till as they are scannedTested
- Minimum levels, reorder points and stock alertsTested
- Stock valuation that agrees with the ledgerTested
- Slow-moving and obsolete stockTested
- Stock on hand, committed and available, side by sideTested
- Barcodes, and scale labels that carry weight or priceTested
Branches & warehouses
Each location's own stock, with one view across all of them.
- A warehouse for each location, with stock tracked per warehouseTested
- Total stock across every warehouse, including as at a past dateTested
- Two-step transfers between warehouses through transit, received at the destinationTested
- Transfer history and audit trailTested
- Stock counts at each warehouse on their ownTested
- Shortages and reorder levels per branchTested
- Sales reported by branchTested
- Users limited to their own branches and warehousesTested
Sales & customers
Retail and wholesale, cash and credit, from enquiry to statement.
- Customer accounts, grouped as retail, wholesale or your own groups, with VAT and prices following the groupTested
- Leads, enquiries and deals in the CRMTested
- Quotations, sales orders, delivery notes and invoicesTested
- Price lists, and prices per customer or groupTested
- Cash sales and credit salesTested
- Customer returns and credit notesTested
- Sales history, sales targets and performanceTested
- Sales by branch, customer, product and period, by day, week and monthTested
- Stock updated from every completed sale, and every sale in the books and receivablesTested
- Quotations, invoices, receipts and statements to print, download as PDF or exportTested
- Customers billed in another currencyTested
Point of sale
A till built for Zimbabwean counters: two currencies, unreliable connections and supervised cash.
- Sell from a browser on a PC, tablet or phone, with search, barcode scanning and product tilesTested
- Keeps selling offline; every queued sale is checked on the server when the connection returnsTested
- Each cashier signs in to their own till, with their own permissionsTested
- Prices and discounts within each till's limit; above it needs a supervisorTested
- Supervisor approval on the cashier's screen, and printed codes when offlineTested
- Cash, card, Paynow, vouchers and split payments, in USD or ZWG at the till's rateTested
- Change only from cash taken; refunds the way the money cameTested
- Card payments recorded with the terminal's reference, and settlement reconciledTested
- Opening float, cash in and out, blind count at closing, and blind handover to the next cashierTested
- Lines taken off before payment recorded as voidsTested
- Hold a sale, resume it, or move a line to a held saleTested
- Gift vouchers, lay-by and loyalty pointsTested
- Cash change rounded per currencyTested
- Fiscal receipts, sale slips and full tax invoicesTested
- Shift reports, daily reconciliation and cash against card reportingTested
- Customer display, and receipt printers that open the cash drawerTested
- Returns and refunds only with permissionTested
- Hourly alerts to managers about flagged cashiers, silent devices holding sales, failed closings and large pay-outsTested
ZIMRA fiscalisation
Certified ZIMRA FDMS fiscalisation, built in. Each business registers its own fiscal devices with ZIMRA.
- ZIMRA FDMS certified: receipts and invoices sent directly to ZIMRATested
- Fiscal invoices from sales and fiscal receipts at the tillTested
- Fiscal days opened and closed, with counters kept per deviceTested
- Credit and debit notes under ZIMRA's rules, checked before they are sentTested
- Every field ZIMRA's sample layouts show, with the QR code and verification codeTested
- A fiscal record for each document: device, fiscal day, counter, statusTested
- Fiscalised documents can't be cancelled; they are corrected with notesTested
- Fiscal reconciliation against the booksTested
- Failed or invalid receipts held for review, with alertsTested
- Works through connection drops, catching up when the link returnsTested
Backorders & shortages
Orders you can't fill yet, followed until they are.
- Short stock found when an order is processed: asked first, or automaticTested
- Partial delivery, with the rest held as a backorderTested
- Outstanding backorder balances, on the order and in a reportTested
- Expected replenishment dates, linked to incoming purchase ordersTested
- Staff told in the app and by email when stock arrivesTested
- Backorders filled after replenishmentTested
- Backorders by customer, product and warehouseTested
Accounting & finance
Integrated books, not a separate bookkeeping package.
- Chart of accounts, general ledger and journal entriesTested
- Cash book: one balanced journal per day at that day's rate, with petty cash counted and written off by a second personTested
- Bank accounts and paymentsTested
- Bank statement import and reconciliationTested
- Expenses and expense claimsTested
- BudgetsTested
- Receivables and payablesTested
- Trial balance, profit and loss, balance sheet and cash flowTested
- Stock valuation and cost of salesTested
- USD and ZWG in one set of books, with other currencies as neededTested
- Exchange rates fetched each morning; a rate entered by hand is never replacedTested
- Exchange gains and losses on settlement, and revaluation at period endTested
- Foreign currency balances reportTested
- Year-end close and period-end adjustmentsTested
- One rounding setting for prices, tax, the till and payroll, two places by defaultTested
- Audit trail on every transactionTested
Tax & compliance
The working papers your accountant needs, prepared from the books.
- VAT returns at the standard rate of 15.5%, with zero-rated and exempt suppliesTested
- Input VAT claimed only with valid evidenceTested
- ITF263 checks on suppliers, and withholding where there is no valid certificateTested
- IMTT configurationTested
- Provisional tax (QPD) schedulesTested
- Statutory pack sign-off: new rates take effect only after a qualified person approves themTested
- Data protection: processing register, access log and breach recordsTested
Debtors & collections
Credit you can control and money you can collect.
- Credit accounts with limits, terms and due dates, per customer or groupTested
- Default terms set once, such as 30 days, with any customer or group differentTested
- Outstanding balances, ageing and statements as PDFTested
- Customer payments, with part payments allocated to invoicesTested
- Promises to pay, follow-ups and disputesTested
- Overdue noticesTested
- Credit holds, with orders over the limit stopped until approvedTested
- Collections and customer repayment reportsTested
Creditors & suppliers
What you owe, when, and in which currency.
- Supplier accounts, invoices, credit notes, deposits and advancesTested
- Balances, due dates and ageingTested
- Supplier statements in their currency and by their reference, as PDFTested
- Supplier transactions in any currencyTested
- Payments allocated to invoicesTested
- Three-way match of orders, receipts and invoicesTested
- Supplier reconciliationTested
- Payment obligations for imported goods, by due dateTested
HR & Zimbabwe payroll
Payroll in USD, ZWG or both, with statutory deductions and returns.
- Employee records, contracts and employment details, with alerts before contracts endTested
- Salary structures, basic pay, allowances and overtimeTested
- Attendance, with absent days reducing pay only if you turn that onTested
- Leave by the Labour Act: annual, sick, maternity and more, with approvers, half days and year-end closingTested
- Employee loans and repaymentsTested
- Payroll runs, monthly or more often, with payslipsTested
- Pay in two currencies taxed as ZIMRA sets outTested
- PAYE, AIDS levy, NSSA, NEC and ZIMDEF (SDL), all from settings, none in the codeTested
- Medical aid contributions and deductionsTested
- Employee and employer contribution reportsTested
- PAYE (FDS and non-FDS), P2, P4, ITF16, NSSA, NEC and SDL files from each runSet to the current official template headings during setupTested
- Payroll journals posted to the booksTested
- Payroll summaries and year-endTested
- Employee self-service for payslips and leaveTested
- Employee exits, with leave, notice and severance pay added to the final payrollTested
- Pay visible only to HR; every look at a pay record loggedTested
- Recruitment, appraisals and shift schedulingPlatform
Dashboards & reports
One management overview, with every figure opening the report behind it.
- Management overview of sales, margin, stock, orders, debtors and cashTested
- Sales by day, week and month, by branch, customer and productTested
- Retail against wholesaleTested
- Gross profit and marginsTested
- Stock value, availability by warehouse, low stock and slow moversTested
- Open orders, backorders, purchase orders and goods in transitTested
- Landed cost analysisTested
- Debtors and creditors ageingTested
- Cash and bank balancesTested
- Exchange gains and lossesTested
- Payroll cost, including what the employer pays on topTested
- Profit and lossTested
- Every report exported or printedTested
- What each person sees follows their role and branchesTested
Users, approvals & audit
Each person sees and does what their job needs, and every exception is visible.
- A login for each personTested
- Ready-made role profiles: cashier, sales, stores, purchasing, accounts, HR, payroll, auditor and managementTested
- Read-only management profile for directorsTested
- Approval rules by document and amount, with an approver other than the creatorTested
- Discount limits with approval above themTested
- Customer credit approvalsTested
- Who can cancel what, set per documentTested
- Branch and warehouse restrictionsTested
- User activity: logins, failed logins and who changed whatTested
- User access matrix and segregation of duties reportTested
- Audit exceptions: cancellations, backdating, duplicate supplier invoices, round journals and moreTested
- Go-live readiness checks for setup still to finishTested
Projects, assets & portals
The work beyond trading, in the same system.
- Projects and tasks on a timelineTested
- Sales, purchases and expenses recorded against a projectTested
- Timesheets and billing by the hourPlatform
- Company assets with location and depreciationTested
- Customer portal for orders and invoicesTested
- Supplier portal for orders and invoicesTested
- Grant pack for NGOs: spending tagged to grants and budget lines, with utilisation reportsTested
- Mineral royalty report for mines, at the rates you setTested
- Support tickets and quality inspectionsPlatform
- Bills of materials and work orders for light manufacturingPlatform
Payments, messaging & data
What connects to what, and what each connection needs.
- Paynow for EcoCash and OneMoneyNeeds your Paynow integration IDsNeeds your account
- WhatsApp notices, with SMS as the fallbackNeeds your WhatsApp Cloud API and SMS gatewayNeeds your account
- Email for documents, notices and approvalsNeeds your mail serverNeeds your account
- Bank statement importConfirm the layout with your bank's own fileTested
- Card terminal settlement importThe terminal stays standalone; confirm the layout with your bank's fileTested
- Import page for customers, suppliers, products, prices, opening stock, balances and users, each file checked before anything changesTested
- Files exported from Sage/Pastel or QuickBooksOne-off move in; check on a real export firstTested
- Exchange rates fetched each morningTested
Hosting, security & reliability
Run on your server or a private cloud, kept safe and up to date.
- On your own server or a private cloud Kingsman runs for youTested
- HTTPS access and secure sign-inTested
- Encrypted automatic backups, with a restore drillTested
- Monitoring and security maintenanceTested
- Each upgrade rehearsed on a copy of your site before it reaches yoursTested
- A till that keeps selling through an outageTested
- Administrator and user access kept apartTested
- Your data stays yours: every report exports, and backups are yours to keepTested
Not included today
So you don’t have to ask.
- A direct link to ASYCUDA: customs data is entered from the declaration
- Direct EcoCash, InnBucks, OneMoney or Zimswitch connections (Paynow carries EcoCash and OneMoney)
- Card terminals that report to the till: the cashier enters the terminal's reference
- An ongoing two-way link with QuickBooks or Sage: data moves in once
- Income tax returns, and filing on ZIMRA's portal
- Donor-specific report formats (scoped separately)
What you bring to go live
Each file is checked line by line before anything is imported.
- Product list with specifications, units and pack sizes
- Stock quantities per warehouse
- Customer and supplier lists, with terms
- Selling prices and price lists
- Opening balances and your chart of accounts
- Bank accounts and payment methods
- Sample invoice and statement layouts
- Payroll records and sample payslips
- Your ZIMRA registration and fiscal device details
- Who uses the system, and who approves what