Your enquiry.
Your choice.
This page explains the information handled by the CrownCore ERP marketing website, published by Kingsman Software Services.
When you contact us
The walkthrough form asks for your name, email, organisation, area of interest, and optionally a phone or WhatsApp number and a message. With it we send the page you were reading, any answers you gave in the fit check, and the campaign tags or referring site that brought you here (for example, a link from our Facebook page). These are sent to the CrownCore sales team through Kingsman’s own website, kingsmansoftwares.co.zw, where they are held with Kingsman’s other enquiries, so the team can respond. If that is unavailable, they are sent by the company email service instead.
You receive one email confirming your request, with its reference and links to our overview and guides. Sending an enquiry does not add you to any mailing list.
Campaign tags and the referring site are kept only in this browser tab until you send an enquiry, and are not sent anywhere if you don’t. If you arrived through an accountant’s or partner’s link, just their referral code is kept in your browser for 60 days, so they are credited if you ask us something later.
Product update emails
If you sign up for release notes, your email address is added to the newsletter on kingsmansoftwares.co.zw, marked as from CrownCore, after you confirm from the email it sends. It is used only for those emails. Every one has an unsubscribe link, and you can also ask us to remove you.
KingsBot
The “Ask about CrownCore” assistant is Kingsman Software Services’ own chat, shown here from kingsmansoftwares.co.zw. What you type there is handled under Kingsman’s privacy policy on that site. If you ask for a person and leave your details, they reach our team there as an enquiry.
The WhatsApp button opens WhatsApp with a first message about the page you were reading. Nothing is sent until you send it, and WhatsApp handles the conversation under its own terms.
If online submission is unavailable, the email option opens your own email application. You decide whether to send that message. Enquiries are held in the company mailbox and on Kingsman’s website under its operational retention arrangements; contact the team if you want to ask about access or deletion.
Unsent form drafts stay in the current page’s memory so you can close and reopen the form. They are cleared after a successful submission or a page reload. A short-lived, essential request cookie helps limit abuse where a trusted proxy identity is not configured; it is not used for analytics. Request-limit keys are hashed and held temporarily in server memory.
Optional usage measurement
Measurement is off until you allow it through “Usage preferences” in the footer. When enabled by the site operator and allowed by you, it records counts of fixed events such as module selections, tour steps and enquiry starts or completions. It does not record your form contents, IP address, visitor ID, page URL or browsing history in these event records.
Usage event records are grouped by day. Files older than 30 days are removed when new events are recorded. Your allow/deny preference is kept in your browser’s local storage and can be changed in the footer, as is your choice of light or dark mode if you make one. Do Not Track and Global Privacy Control signals keep optional measurement off.
Hosting and external services
The hosting provider may keep ordinary access and security logs separately from the optional measurement described above. A configured appointment-booking link opens an external service in a new tab; that provider handles the information you give it. Fonts and product images are served by this website.
Contact
For questions about your enquiry or personal information, contact sales@kingsmansoftwares.co.zw.